Contact Us

Canada & International

Mailing Address:

Corus Quay – Kids Can Press
25 Dockside Drive,
Toronto ON Canada M5A 0B5
Tel: 416-479-7000
Fax: 416-960-5437

All U.S. and Canadian Orders:

Hachette Book Group
Order Department
53 State Street, 9th floor
Boston, MA 02109
USA

Call toll-free: 1-800-759-0190
Fax toll-free: 1-800-286-9471

Thank you for your interest in Kids Can Press. We’ll get back to you as soon as possible. To ensure your query reaches the appropriate department, please note the following:

Submission guidelines for writers: Please review our guidelines, including how and where to submit your work, here.

Submission guidelines for illustrators: Please review our guidelines, including how and where to submit your work, here.

To inquire about ordering our books:

US and Canadian accounts: Hachette Book Group at order.desk@hbgusa.com
International accounts (excluding those from ANZ and PNG): Hachette Book Group at csinternational@hbgusa.com
Accounts in Australia, New Zealand and Papua New Guinea: Peribo at info@peribo.com.au

For general marketing & publicity inquiries, including fan mail, donation requests, author/illustrator visits or interviews, book award submissions and high-res book cover requests: publicity@kidscan.com

For licensing and permission requests: rights@kidscan.com

For all other inquiries, including questions about your order from the KCP website: customerservice@kidscan.com

Website Orders Return Policy

Our eBooks are all FINAL SALE. We sell eBooks to end-user customers only. When you purchase an eBook from us it is for your own personal use, and not for resale or lending out.

All Kids Can Press eBooks are protected by international copyright law. It is illegal to post the eBook on any network or any file sharing website, or make it publicly available in any way.

If you are not satisfied with your print book purchase from kidscanpress.com you may return the book in its original condition up to 30 days after receipt. To return items from your kidscanpress.com order, please send your return to:

Kids Can Press Returns
25 Dockside Drive
Toronto, ON
M5A 0B5

Be sure to include the original order number with the return. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.