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Frequently Asked Questions
General
Using the Web site
Ordering On-line
Author & Illustrator Appearances
Booksellers and Teachers
Careers
Catalogs
At Kids Can Press, we take pride in producing innovative and eye-catching picture books, entertaining and thought-provoking fiction, and curriculum-based non-fiction that opens children’s eyes to the world around them. Every season, we publish a diverse range of titles for children from birth to age 16.

To experience the diversity of our publishing list, click on any of the category links across the top of page and select books of interest from a result list for more information. To find out about the wide array of free materials available on-line related to our books, click here.

Kids Can Press became a Corus Entertainment division when the company purchased Nelvana in 2000. Corus Entertainment is a diversified media and entertainment company based in Canada. Corus is a market leader in specialty television and radio with a strong portfolio of assets in pay television and a globally renowned animation studio. Our multimedia entertainment brands include YTV, Treehouse, W Network, Movie Central, Nelvana, Kids Can Press and 53 radio stations including Q107 and 102.1 The Edge. A publicly traded company, Corus is listed on the Toronto (CJR.B) and New York (CJR) exchanges.

Experience Corus on the Web at www.corusent.com.



Windows
Our site is optimized for Microsoft Internet Explorer version v6.0 and above as well as Firefox v2.0 and above.

Macintosh
Our site is optimized for Firefox v2.0 and above, as well as Safari v3.02.

AOL
If you are using AOL and you are experiencing problems, try using Internet Explorer on your computer while connected to AOL.

To download the latest version of Firefox, click here.
To download the latest version of Safari, click here.

To enjoy the many Book Extras featured on the site, you will require the following browser plug-ins that are available on-line free of charge.

For downloading printable PDFs
(catalogs, stickers, posters, teaching materials and free activities)

Macintosh Adobe Reader 7.0 above.
Windows Adobe Reader 8.1 and above.

To download the latest version of Adobe Reader, click here.

For viewing Lookybooks
(full, cover-to-cover animated book previews)

Adobe Flash Player

To download the latest version of the Adobe Flash player, click here.

For listening to mp3 audio or watching Quicktime movies
(author readings and video clips)

QuickTime Player or Windows Media Player

To download the latest version of QuickTime Player, click here.
To download the latest version of Windows Media Player, click here.

If you are looking for a specific book, you can search by book title, series name, author/illustrator name or ISBN in the “search” field located in the top right of all pages.
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To browse more generally, click on one of the category buttons located across all pages. Then you can continue to choose sub-categories to generate book lists based on your category selections.
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For detailed information about any book, click on the book cover or title name on any result list page.

At Kids Can Press, we recognize that viewing a single spread is not always effective when attempting to evaluate reading level, gauging student interest or appraising the quality and detail of illustration in a children’s book. For this reason, we have worked with Lookybook.com to incorporate full, cover-to-cover previews of select picture book and early reading titles within our on-line store.

In order to view a Lookybook on this site, you will need to have the Adobe Flash player installed on your computer.

To download the latest version of the Adobe Flash player, click here.

For more information about Lookybook, or to read reviews of our books by librarians, industry experts and moms and dads, visit www.lookybook.com.

On each book detail page you will see a menu along the left side of the page. The content of this menu varies from title to title, depending on the “extras” that are available for each given book. Click on any item in the menu to view, listen or download a Book Extra.
The Resource Room is a free, one-stop content source for teachers, librarians and parents. Powered by Kids Can Press, it contains hundreds of pages of downloadable activities, reference information, unit guides and teaching ideas. Finding relevant resources is easy — you can search the Resource Room by curriculum/grade range, by theme or by keyword. The simple, ten-second sign-up requires only an e-mail address for full access.

The content of the Resource Room originates in Kids Can Press’s acclaimed list of more than 600 titles including non-fiction, science experiment books, how-to books, nature books, craft books, activity books, poetry, picture books and young adult fiction. Kids Can Press is in the unique position to provide educators with a wide variety of quality supplementary teaching materials.

Whether you’re a teacher, homeschooler, parent or student, this user-friendly on-line library of free educational resources will help make teaching more enjoyable and learning more fun.

To access the Resource Room, click on the link in the header at the top of the page.


To make purchases on-line from this site, you must have an SSL-enabled browser like Microsoft Internet Explorer, Firefox or Safari. If you are using AOL and you are experiencing problems, try using Internet Explorer on your computer while connected to AOL.

To download the latest version of Firefox, click here.
To download the latest version of Safari, click here.


Payment can be made with a valid VISA or Mastercard.


Yes, you can place a credit card order by telephone Monday through Friday, 9am to 5 pm EST, by calling 1-800-265-0884.


When you place your order, you will be given a selection of different delivery options with costs based on destination and package size. Each option will come with an expected delivery date and a price based on the weight of your order and the delivery address. When you choose your preferred delivery option, the corresponding shipping cost will be added to your order.


In the event that you receive a damaged item, the wrong item or you find that an item on your packing slip is not with your order, you must notify our customer service department within 14 business days.

Please send an e-mail to customerservice@kidscan.com including the following information:

   • Name
   • Address
   • Order number
   • Description of problem

Customer service will contact you with instructions on how to proceed to rectify the problem.


For bookstores, call 1–800–265–0884 and ask to speak to our publicist. For libraries and schools, call 1-800-265-0884 and ask to speak with our institutional marketing manager. All other inquiries can be sent via email to webmaster@kidscan.com.

Please send all correspondence for creators to Kids Can Press. Address the envelope to Kids Can Press and put the author or illustrator’s name on the bottom right-hand corner of the envelope. KCP will send the information along. Please understand that it is at the discretion of the author or illustrator to respond to your mail.


Our on-line store features a wide array of free materials related to many of our books. Materials such as posters, sticker pages, storytime activities, teaching ideas and activity pages can be easily downloaded and printed for use as required. For more information on how to access these free Book Extras, click here.

In addition, a more extensive selection of materials suitable for use in the classroom is available through our Resource Room. Membership is free and provides you with access to hundreds of pages of downloadable activities, reference information, unit guides and teaching ideas. For more information about the Resource Room, click here.


Please send a résumé and cover letter to our office, to the attention of the Human Resources Manager.

Kids Can Press works closely with the directors of all publishing programs available in Canada to create intern positions that provide relevant experience in children’s book publishing. If you are interested in exploring intern possibilities, contact the director of your program and let him or her know of your interest in working with Kids Can Press.


Kids Can Press currently produces three different catalogs — a full backlist catalog in the fall as well as a new and recently published catalog in both the spring and the fall. Click here to download any of these catalogs PDF form. Or feel free to browse through the Web site for more extensive title information. If you are a wholesaler, bookseller, teacher or librarian and would like a catalog mailed to you, please contact us by email at catalogs@kidscan.com.